In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required. We provide archives and history of all your support requests complete with responses.

Welcome to the freenet Supports Centre. Please select the type of support you require. Help with issues relating dial-up, broadband Internet and email. Help with issues relating to the use of your phone line. Help with issues relating to making calls, activation of your home calling service and access difficulties. Help with account queries, adding or ceasing services, and your freenet account details.

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Submit a ticket to the Freerunner Support Team. View tickets you submitted in the past.

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